Privacy Policy
Effective Date: 10-08-2025
At MRS. FARSAAN, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website mrsfarsaan.com or interact with our services.
By using this site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to improve your shopping experience and fulfill your orders effectively.
A. Personal Information
When you interact with our website, we may collect the following details:
- Full name
- Email address
- Phone number
- Shipping & billing address
- Payment details (processed securely via third-party gateways)
- Order history & preferences
B. Non-Personal Information
This includes:
- Browser type and version
- IP address
- Time zone settings
- Website usage behavior (pages visited, clicks, time on site)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, updates, and shipping details
- Provide customer service and respond to queries
- Personalize your shopping experience
- Improve our products, website, and marketing
- Comply with legal obligations
We do not sell, rent, or trade your personal information to any third parties.
3. Cookies and Tracking Technologies
Our website uses cookies to:
- Recognize returning users
- Store your preferences
- Analyze website traffic and user behavior
- Enable smooth checkout and login experiences
You can control or disable cookies through your browser settings, although this may affect your ability to use some features of our website.
4. Third-Party Services
We may share limited information with trusted third-party partners solely for the purpose of:
- Payment processing (e.g., Razorpay, Paytm, etc.)
- Logistics and delivery (e.g., Shiprocket, Delhivery, etc.)
- Website analytics (e.g., Google Analytics)
All third parties are obligated to handle your data responsibly and securely.
5. Data Security
We implement strict security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes:
- SSL encryption on our website
- Secure payment gateways
- Limited access to personal data internally
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing emails or SMS at any time
- Withdraw consent (where applicable)
To exercise any of the above rights, please email us at support@mrsfarsaan.com.
7. Children’s Privacy
Our website is not intended for individuals under the age of 14. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us immediately.
8. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We recommend checking this page periodically to stay informed.